Kuda
“Kuda Leadership Week was a smashing success. It helped us process and work through hard truths and begin building the culture we want.”
Leading a performance culture
ENGAGING EMPLOYEE - 100% of employees engaged in the evolved values
LEADERSHIP CAPACITY - 100% of senior leaders trained on feedback and performance assesment
The Challenge
As Nigeria’s first digital bank, Kuda quickly became a standout success, breaking down barriers to financial access and achieving rapid growth. But with that fast expansion came growing pains. Kuda’s leadership recognized the need to rebuild cultural foundations to support a focused performance culture to drive the next phase of their growth.
The Within Way®: The foundations of performance
Within worked with Kuda to rebuild the core foundations of a cohesive, high-performing organization. We defined clear, actionable values tied to performance, created competency frameworks to assess performance, and embedded new rituals for recognition and feedback. A series of quarterly Leadership Week retreats gave leaders space to align, reflect, and grow the skills needed to lead effectively — together.
The Impact
Hear Dan Hegarty reflect on the importance of values for high performing teams on Reimagining Work from Within ->
The new systems and frameworks are helping Kuda translate its values into everyday behaviors, connect performance reviews to individual and business growth, and foster stronger leadership accountability. The foundations of the organization are being rebuilt with culture, human leadership, and purpose at the center.